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High Speed Access:

ISDN

Integrated Services Digital Network, or ISDN, offers a 128K connection with dedicated or dial-up telephone lines. Transmitting 128Kb per second, ISDN is much faster than dial-up modems and is an affordable option if DSL is not available in your area. It allows you to connect up to 12 users with fast digital Internet access. ISDN is a cost effective and easy to upgrade solution for businesses that use the Internet for research, e-mail, downloading information and transferring files, even large graphic files.

With ISDN, you eliminate the need for individual modems and dial-up accounts for each employee. Xecunet provides the necessary equipment, can order your lines and monitor your service 24 hours a day*.

Xecunet ISDN Packages

* It is the user's responsibility to check with local telephone companies as to which numbers are considered local calls. Xecunet is not responsible for any long distance charges a user may incur while using Xecunet dial-up access numbers.

Xecunet offers these optional services to support your ISDN Internet access:

Service Level Agreement
Xecunet has implemented an unprecedented Service Level Agreement (SLA) for ISDN connections. Our guarantees are some of the most comprehensive in the industry covering:

Latency
Guaranteed average monthly latency of no more than 85 ms round-trip within Xecunet's network

Proactive Outage Notification
Guaranteed customer notification by Xecunet operations within minutes of an outage

Installation
Guaranteed that your connection will be up and billable in no more than 40 business days for ISDN connections.

Line Ordering
For new ISDN customers, Xecunet orders the line between your location and the nearest Xecunet Point-of-Presence (POP) with the local exchange carrier and/or long-distance carrier. Because Xecunet holds the lease on the circuit, Xecunet can request maintenance and troubleshooting from the appropriate carrier.

Dual Retermination
Xecunet will install and activate a parallel Internet connection at your new location and we will not disconnect your original connection until you determine it is appropriate. This optional service makes moving your Internet connection as easy as possible.

CPE Pricing
Xecunet can provide customers with high-quality Customer Premise Equipment (CPE) at prices well below retail. All Xecunet-provided CPE is tested and certified for use with an Xecunet connection. We also preconfigure the equipment before making it available to you.

IP Addressing
Xecunet assigns its ISDN customers a portion of a standard Class C block of nonportable addresses. Full Class C's or additional Class C blocks can be obtained with proper justification.

DNS Registration
Xecunet will facilitate Domain Name Server (DNS) registration. DNS registration is handled by InterNIC, the organization responsible for allocating domain names.

DNS Service
Every domain name needs a primary and secondary DNS to advertise it to the rest of the Internet. Xecunet provides a primary and secondary DNS for its customers.

Installation Engineering
ISDN customers are assigned an installation engineer who will work with you on all the above topics. This engineer is personally responsible for the timely installation of your high-speed solution. Your engineer will guide and assist you through the installation and will be available for your inquiries after your circuit is up and billable.

Xecunet offers the superior Internet solutions and technical support you need to get your company up and running on the Internet. Contact a sales representative today to discuss your needs and the solutions we can provide!